Experience
The full career history, for anyone hiring for a role.
Marketing Officer — Angel Carers (UK) Ltd
Lead the organisation's marketing strategy, communications, campaign planning and delivery across digital and print advertising, social media, SEO, website, blog, email marketing, PR, recruitment marketing, events and stakeholder communications.
- Led the complete planning and delivery of the company's Open Day, taking ownership of the event concept, budget, guest communications, promotional campaign, supplier coordination, event materials, delivery and follow-up activity
- Secured attendance from the Mayor and Mayoress of Bridport and coordinated associated press activity
- Managed invitations and communications across multiple guest groups, including employees, community partners, local organisations, media contacts and senior external stakeholders
- Designed and produced invitations, signage, flyers, presentations, social media content, press materials and post-event communications
- Acted as a central point of contact for external partners, suppliers, designers, printers, photographers, publications and community organisations, managing briefs, branded materials, production deadlines, amendments and final delivery
- Led event promotion and branded communications for the organisation's new office, community hub and VERA wellbeing space
- Plan and deliver integrated campaign schedules and content calendars to support brand awareness, recruitment, client enquiries, community engagement and local visibility across Dorset, Devon and Somerset
- Manage paid and organic campaigns across Facebook, Instagram and Google Ads, achieving 565,000 Facebook views, a 1,200% increase in views, a 718% increase in reach and a 109% increase in engagement within four months
- Supported a 178.6% increase in website traffic and a 119.8% rise in new visitors, contributing to more than 99 job applications and 87 new client enquiries within four months
- Produce clear and professional client, recruitment and stakeholder communications across email, website, social media and printed channels
Audience Engagement Support — Nottingham News Centre
Supported audience development and engagement for a landmark NLHF project marking 50 years of the Association of Heritage Interpretation, focused on Welsh community engagement, research and translation.
- Built and maintained a database of 200+ contacts across heritage and under-represented community organisations across Wales and England
- Expanded regional partnership networks across Wales, strengthening engagement with community organisations
- Researched audience engagement strategies, data integrity and membership growth to support outreach planning and stakeholder communications
- Used Excel, Google Workspace and Slack to organise data, coordinate tasks and support collaborative project delivery
Research and Events Assistant — IPPPRI, Anglia Ruskin University
Project: Risk-Mapping Session: Exploring Extreme Right Wing (ERW) Activism and Mobilisation in the Eastern Region.
- Coordinated the full lifecycle of a regional stakeholder conference – logistics, venue coordination, on-the-day facilitation and post-event evaluation
- Managed delegate communications, invitations, registrations and responses before the event
- Coordinated catering, IT, accommodation, travel, parking and event-related financial administration
- Liaised with the venue, suppliers and internal teams regarding room arrangements, catering, parking, signage and audiovisual requirements
- Maintained a detailed tracking system covering attendance, dietary requirements, accessibility needs, travel arrangements and parking requests
- Prepared agendas, presentations, registration materials, delegate information, signage and supporting event documentation
- Served as a key contact for delegates, responding to enquiries and providing clear information before, during and after the event
- Coordinated on-the-day delivery, welcomed attendees, supported speakers and resolved practical and technical issues
- Analysed attendee feedback and produced post-event reports and presentations to evaluate impact and inform future activity, with 90% of attendees rating the event "extremely useful"
Junior Researcher — Yeti TV
Progressed from work experience to a paid Junior Researcher role after colleagues were impressed by my work and actively sought to keep me on the team.
- Sourced and recruited 110+ contributors for an ITV1 series, more than doubling the original target of 50
- Conducted casting research across multiple productions simultaneously, meeting all deadlines
- Wrote research packs and contributor biographies; transcribed interviews using Trint
- Completed a professional TV Researcher training course
Locations Trainee — It's My Shout Productions Ltd
I was the Location Trainee with It's My Shout. I helped to create the visual identity of multiple short films in South Wales under the guidance of the Location Manager.
- Supported the on-site coordination of filming locations and unit bases, helping maintain safe, organised and operationally ready environments
- Assessed and managed logistics for filming locations across active productions, including access, facilities, safety and suitability
- Liaised and negotiated directly with property owners, clearly communicating filming requirements and production arrangements
- Supported location risk assessments and helped ensure agreed safety procedures were followed throughout
Postgraduate Student Ambassador — University of Bristol
- Supported the running of between 30–50 online and in-person recruitment events over two years, including webinars, Open Days, campus tours, masterclasses, live text chats, Zoom breakout rooms and student engagement sessions
- Facilitated a three-day online Summer School programme for Year 12 students, providing continuous on-the-day support and troubleshooting
- Delivered presentations and provided guidance and advice to prospective students, covering university applications, funding and university life
- Contributed to widening participation and student engagement activity through effective communication, presentation and pastoral awareness
- Welcomed prospective students, answered questions and helped participants feel informed and supported throughout each event
- Worked with recruitment, widening-participation and academic colleagues to ensure sessions ran smoothly
- Adapted communication and presentation styles for students from different backgrounds and with different support needs
E-Marketing Officer (Contract) — Nottingham News Centre CIC & Black Miners Museum
- Led a successful e-marketing and social media campaign to promote NNC, implementing NNC marketing strategy and growing audience engagement across social media, email and web platforms
- Created eye-catching digital and print-ready promotional content and materials, including e-advertising posts, media kits, flyers, logos and PDFs for use across Facebook, Instagram and Twitter
- Used digital marketing tools including Canva, Mailchimp, WordPress and Issuu for content creation and distribution
Heritage Digital Researcher & Vlogger — Black Miners Museum (Norma Gregory, Director)
- Produced an accredited Level 1 digital interpretation programme on Black Miners' Heritage in the UK
- Planned and produced an educational video about 'Diverse Mining Heritage and Community' for the Black Miners Museum
- Independently researched, scripted, created and edited the content and sourced high-quality archive images and video footage, ensuring the visibility of Black Miners' contribution to the coal industry in the UK
- Worked with multiple museums to source archival material and strengthen diverse heritage representation
- Conducted research into equality, diversity and inclusion in the heritage sector
- Researched diversity and decolonisation of museums worldwide and within the UK to support the company's partnership with external museums
Research and Administrative Assistant — Tobacco Control Research Group
Third-year BSc placement at a globally recognised public health research institute behind TobaccoTactics.org.
- Provided project and office-based administration support across research activities and weekly team operations, including agendas, minutes, action points, diaries, appointments and internal communications
- Researched, updated and published content for the TobaccoTactics.org website, supporting accurate, accessible public-facing communication and improved online engagement
- Supported project administration, records management and stakeholder communications, ensuring accuracy, organisation and confidentiality
- Completed TCRG's five-day Tobacco Industry Monitoring and Accountability course, covering investigative research, media engagement and WHO policy frameworks
- Acted as Secretary for weekly research team meetings and was responsible for writing up and distributing meeting minutes
- Attended and helped organise the Qualitative Methods Workshop and the Qualitative Research Symposium
- Attended a Media Training Course hosted by two BBC journalists, covering how to prepare and behave in front of the camera during interviews
Outreach Student Ambassador — University of Bath
- Delivered and supported large-scale in-person and virtual recruitment events and outreach activities, engaging directly with prospective students and school partners
- Acted as a first point of contact for prospective students, parents, teachers and other visitors
- Represented the University independently at events across England and Wales
- Welcomed visitors, handled questions and helped ensure events remained organised and ran smoothly
- Delivered engaging presentations on university applications and student life
- Supported Faculty events and distribution of event materials
- Coordinated lead collection and follow-up activity to support ongoing student engagement
- Completed safeguarding and child protection training and Disclosure and Barring Service checks throughout
- Worked effectively in busy public-facing environments while maintaining a friendly and professional approach
Education
2022 – 2024 · Merit
Institute of Continuing Education (ICE) Online Course · Sep – Oct 2023
2016 – 2020 · 2.1
Key skills